California Consumer Privacy Act (CCPA) Notice
Effective Date: July 23, 2026
This notice applies to California residents and supplements our Privacy Policy with disclosures required by the California Consumer Privacy Act (CCPA).
Your Rights Under CCPA
As a California resident, you have the following rights regarding your personal information:
1. Right to Know
You have the right to request that we disclose:
- Categories of personal information we've collected about you
- Sources from which the personal information is collected
- Business or commercial purposes for collecting personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information we've collected about you
2. Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions permitted by law.
3. Right to Opt-Out
You have the right to opt-out of the sale of your personal information. ListingsAlive does not sell personal information to third parties.
4. Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights.
Categories of Information We Collect
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, account ID | Yes |
| Commercial Information | Subscription records, video generation history | Yes |
| Internet Activity | IP address, browser type, device information | Yes |
| Visual Information | Property images uploaded for video generation | Yes |
| Professional Information | Real estate agency affiliation (if provided) | Yes |
| Biometric Information | Face recognition, fingerprints | No |
| Sensitive Personal Information | SSN, driver's license, health information | No |
How We Use Your Information
We use collected information for the following business purposes:
- Providing and maintaining our video generation services
- Processing payments and managing subscriptions
- Responding to customer service requests
- Detecting and preventing fraud or illegal activities
- Debugging and improving our services
- Complying with legal obligations
Information Sharing
We share personal information with service providers for business purposes only:
- Stripe: Payment processing
- AWS S3: Secure file storage
- Supabase: Database and authentication services
- Veo3: AI video generation processing
We do not sell, rent, or share your personal information for cross-context behavioral advertising.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, typically:
- Account information: Until account deletion
- Transaction records: 7 years for tax compliance
- Generated videos: Until manually deleted by user
- Support communications: 2 years from last interaction
How to Exercise Your Rights
To exercise any of your CCPA rights, you may:
Online:
- Data Export: Use the export feature in your account settings
- Account Deletion: Use the delete feature in your account settings
Email:
Send requests to privacy@plwebsites.de
Response Time:
We will respond to verified requests within 45 days
Verification Process
To protect your privacy, we will verify your identity before processing requests:
- Email verification to your registered account email
- Matching at least two pieces of personal information
- Additional verification for sensitive requests
Authorized Agent
You may designate an authorized agent to make requests on your behalf. The agent must provide:
- Written authorization signed by you
- Proof of their identity
- Direct confirmation from you authorizing the request
California Shine the Light Law
California Civil Code Section 1798.83 permits users who are California residents to request information about disclosure of personal information to third parties for direct marketing purposes. ListingsAlive does not disclose personal information to third parties for direct marketing purposes.
Updates to This Notice
We may update this CCPA Notice periodically. Check the effective date above for the latest version.
Contact Information
For questions about this CCPA Notice or to exercise your rights:
Email: privacy@plwebsites.de
General Inquiries: info@plwebsites.de